Good Health Care facilities are mandatory for any residential university. Medical Aid Centre is providing services to all the employees and students of the University. Independent premises for Medical Aid Centre with better facilities is in place.
Medical Aid Centre has two Doctors, two Male Medical Assistants, two Female Staff Nurses, one Laboratory Assistant, one Assistant and one helper.
OPD – OPD services are available to all the inhabitants of the University.
Laboratory – A well equipped Clinical Laboratory with Semi-Autoanalyser is functional in Medical Aid Centre.
A Dental Unit has been set-up having a Dental Doctor assisted by an assistant.
Physiotherapy Unit – A Physiotherapy Unit with all latest Physiotherapy equipments is functional in Medical Aid Centre.
Ambulance Service – An ambulance is available round the clock for referral to Government Medical College, Jammu or ASCOMS, Jammu in extreme emergency.
Immunization - Under Border Cluster Scheme, on every 4th Thursday of month, a team of qualified personals of Health Department visit the campus to provide free of cost immunization
Ward- Separate wards for male and female indoor patients. 8. Chemist- A well stocked chemist shop is situated next to Medical Aid Centre.
The catering services for the students, faculty and staff have been outsourced and are being rendered by contractors in the boy's and girl's hostels thereby reducing the management related issues for the university. More establishments are expected to be made operational in the near future. Each hostel has its own Mess facility and this is monitored by a committee consisting of the Hostel Warden, Hostel Caretaker & nominated students from the hostel. Thus the students have an effective role to play in ensuring that good quality food, tasty and hygenic is available to slla students. The Committee has the mandate to change the Menu as well as impose fine on the caterer in case of any discrepency.
The Main Shopping Complex, close to the Medical Center consists of 10 shops which cater to virtually all the requirements of the residents of the university including students, staff and afculty members. These shops include two Grocery cum General stores having all modern amenities, Sweet Shop, Snacks Shop, Barber Shop, SMVDU Gas Agency, Amul Outlet, Chemist Shop etc. Stationery Shop is located close to the Boy's Hostel.
Banking & ATM Facilities
The J&K Bank and Oriental Bank of Commerce have a branch each on the campus which caters to the students, staff, and faculty members of the university. The J&K bank has the facility of an ATM. Facility of electronic transfer of funds exists with these banks. Each student of the University is required to have a Bank Account with any one of these banks which is utilized for the students personal finance as well as any refunds from the university.
The postal department has opened a post-office for the use of the residents of the university in the campus itself. The post-office has all standard facilities including Money order, Speed Post, Registered Post etc. The postal address of the campus is
Shri Mata Vaishno Devi University Sub Post Office, SMVD University, Katra 182 320 J&K, INDIA
Schools for Children
The well known Delhi Public School (D. P. S.) has opened a school in the university campus for the children of the faculty and staff members staying on campus. The school is also open to people from neighboring locality and the holy town of Katra.
The university has a guest house on campus with 15 well appointed rooms and 4 suites to accommodate guests of the university, guests of the Faculty, Staff & the students. All the rooms are air-conditioned, have wall to wall carpeting & Satellite dish Conection to the Television. Mess facility with food made to order is also available in the Guest House.
BSNL has opened its exchange within the university campus thus providing landline and mobile connections on priority to the university residents. The mobile cell tower is also located within the campus. With the help of BSNL, Udhampur, the University has its own digital telephone exchange and a mobile tower on the campus. The land and building for said purpose was provided by the University to have better telephone connectivity and optical fiber based Internet service on the campus. The new exchange supports CLI (Caller Line Identification) apart from the other services. So far as the internal telephone network is concerned, SMVDU has one of the latest up to date systems (one of the best in the state of Jammu & Kashmir), A Siemens Hipath 4300 series IP ready communication server with 336 (expandable upto 1392 extentions) analog and 24 digital extensions. With over 300 analog extensions and a couple of digital extensions already made functional in the academic and residential areas of the university, voice mail facility and voice interactive system has been incorporated in the EPABX system. This has allowed users to receive calls from anywhere with zero or close to zero dependence on call transfer. As a part of the expansion plan 100 more extensions are being planned for future expansion. With the passage of time and depending on advancements in technology and as per the needs of the university more and more enhancements will be incorporated in the system. Mobile connectivity of almost all the operators operating in J&K is possible on the campus.All this has enabled us to have excellent infrastructure to make the University as a role model. It also reinforces the thought that students are valued consumers and the education system student-centric.
Power & Water Supply
Enough care has been taken to provide all the basic necessities required for healthy and happy stay and learning on the campus. Looking at the overall erratic power supply in this part of the country, the university, from the very beginning, decided to have an exclusive 33KV substation on the campus to ensure uninterrupted power supply to all the parts of the campus, deriving input directly from the Jajharkotli grid. As the result of this there is no shortage or curtailment of the power on the campus, a great advantage for the fully residential University. The University also provides uninterrupted power back ups, wherever required, with the help of high power generator and inverters. The University has a dug well with a provision of pumping and storing 1, 00,000 gallons of good water in the campus daily. The quality of water supplied is good for human consumption and is checked regularly for quality.
The public transport facilities are available in the form of min-bus which plies on the Domel-Katra route. All buses stop in front of the university gate and are available every hour. The University has also organized its own bus facility for students from Campus to Domel and back on specific times during the weekdays and the weeknds for the convenience of the students. a specail bus facility from Campus to Jammu and back is available on every Saturday for the convenience of Faculty & Staff members and their families.